I went to Boston to play a gig with my brother. It was fabulous until…
Here’s what I wrote the airline in question after being delayed:
I was told at the curbside baggage check that the flight was cancelled. They could not
tell me when or why. When I got inside the Floor agents had no idea what was to be done. I was
rudely told to stand in line and wait my turn. There were at least 1000 angry people in line. When
I got to the desk, over 90 minutes later, I was told that the flight I was to be transferred to was
full (She lied to me!) and I was forced to make a decision on the spot about Tuesdays flight. I
have missed a day’s work, forced to stay another night, forced to take public trans in an unknown
city and forced to stay in a siblings house overnight unplanned & uninvited. I kept my cool in
Logan airport becaquse the ticket girls did the best they could. But I am IRATE. ******* owes me
an explanation and a full refund. I will not fly you again if you do not handle this properly.
Rude Floor agents, mis information and mismanagement. I await your response before I tell all I
know what happened. There is no EXCUSE for this.