An abomination airline

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I went to Boston to play a gig with my brother.  It was fabulous until…

Here’s what I wrote the airline in question after being delayed:

I was told at the curbside baggage check that the flight was cancelled.  They could not
tell me when or why.  When I got inside the Floor agents had no idea what was to be done.  I was
rudely told to stand in line and wait my turn.  There were at least 1000 angry people in line.  When
I got to the desk, over 90 minutes later, I was told that the flight I was to be transferred to was
full (She lied to me!) and I was forced to make a decision on the spot about Tuesdays flight.  I
have missed a day’s work, forced to stay another night, forced to take public trans in an unknown
city and forced to stay in a siblings house overnight unplanned & uninvited.  I kept my cool in
Logan airport becaquse the ticket girls did the best they could.  But I am IRATE.  ******* owes me
an explanation and a full refund.  I will not fly you again if you do not handle this properly. 
Rude Floor agents, mis information and mismanagement.  I await your response before I tell all I
know what happened.  There is no EXCUSE for this.

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